Have a product question? Need to check on the status of an order? You can contact our customer service team by phone or you can open up a support ticket.
We encourage our customers who do not have urgent needs to use our support ticket system to ensure the highest level of customer service. All tickets are logged, reviewed and answered promptly. To open a ticket, simply fill out the form below.
Corporate Offices:
Forester Shop
710 Wilkes Barre Twp Blvd, Suite 200
Wilkes Barre, PA 18702
Order By phone
570-823-0046
Monday - Friday 9am - 5pm EST
Saturday 8am - 1pm EST
Click To View our Shipping Policy
Orders are processed within 24 hours and generally ship within 1-6 Business Days after they are placed (excluding weekends). Please verify that your shipping & billing address is complete and correct during checkout. If your shipping or billing address is incorrect, your order will be delayed until we have address verification. In many instances, the shipping carriers charge an address correction fee of $10 or more if an incorrect address is given, if we are assessed an address correction fee, you will be responsible for that fee. If you place an order with an address that is in-correct and the item gets returned to our warehouse, you are responsible for the shipping charges both ways.
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Terms & Conditions are subject to change at any time.
Orders generally ship within 1-2 business days after they are placed unless specified on the item level page. Larger orders maybe take a day or two longer due to pooling of product. Please verify that your shipping address is complete and correct during checkout. If your shipping address is incorrect, your order can be delayed.
Standard Ground Shipping Rates
We ship standard Fedex Ground. You view the flat rate shipping table below before entering your completed address, or you can check the shipping cost at the checkout. | We're Sorry But...
We are Unable to Ship to Alaska or |
Order Total | Saver 5-8 Business Days |
Ground 1-5 Business Days |
0-9.99 | 6.49 | 11.99 |
10-24.99 | 8.99 | 12.99 |
25-49.99 | 9.49 | 12.99 |
50-124.99 | 10.99 | 14.99 |
125 & Up | 0.00 | 17.49 |
Free Shipping
Free Shipping offer is available on Orders that meet or exceed a subtotal of $125 going to a single United States address.
Terms & Conditions of Free Shipping Offer:
1. Free shipping applies to orders that the customer agrees that entire order will be shipped at one time. If an item is on Back order, the entire order will be held until shipped in full.
2. Split shipment deliveries will incur shipping charges if they do not meet or exceed a subtotal of $125.
3. Free Shipping cannot be applied to previous purchases.
4. All orders will be held for full shipment. Multiple shipments, if requested, may incur additional charges.
5. Free shipping will go out through one of our standard delivery methods.
*Terms & Conditions are subject to change at any time.
How Does Each Method Ship?
We attempt to get each package to you in the fastest and most cost effective way. We use 2 different shipping methods to help serve you.
How Long Will Shipping Take?
Listed below are average transit times depending on which method your item is shipped, during normal service periods. Every order will receive a tracking number that will show an exact delivery time.